1. Information We Collect
Easy2Crack collects information to provide better services to our users. We collect:
- Account Information: Name, email address, mobile number, and password when you register.
- Profile & Authentication Data: Google Sign-In profile metadata and login timestamps.
- Usage Data & App Interactions: Quiz performance, test attempts, study material access, watch history, and bookmarks.
- Device & Technical Information: Operating system version, unique device identifier (for device limit enforcement), and app version.
- Transaction Data: Payment order IDs, transaction references, and coupon usage (payment card or bank details are handled securely by regulated gateways like PhonePe).
2. How We Use Information
We use the collected information for:
- Providing, maintaining, and personalizing educational content and exam preparation features.
- Tracking study progress, leaderboard rankings, and performance analytics.
- Enforcing account security and device access limits.
- Processing transactions and providing customer support.
- Sending push notifications regarding exam updates, study reminders, and account security.
3. Data Sharing & Third Parties
We do not sell, rent, or trade your personal data. Data is shared only with trusted service providers under strict confidentiality agreements:
- Payment Processing: Regulated payment gateways (PhonePe) for processing transactions securely.
- Cloud Infrastructure & Storage: Google Cloud Platform / Cloudflare R2 for secure data and media delivery.
- Push Notifications: Firebase Cloud Messaging (FCM) for app notifications.
- Legal Compliance: When required by law or legal proceedings.
4. Self-Serve Account Deletion & Data Retention
You have full control over your data. You can delete your account at any time:
7-Day Review Period: Upon initiating account deletion, your account is immediately deactivated and logged out across all devices. Your data enters a 7-day grace period during which you may contact [email protected] to cancel the deletion request. After 7 days, your account and associated personal data are permanently deleted from our primary databases.
5. Target Audience & Content Guidance (13+)
Easy2Crack is designed for users preparing for competitive examinations (typically ages 13 and above). We do not knowingly collect personal data from children under 13 without parental consent. Payments and purchases require adult or authorized user consent.
6. Data Security
We implement industry-standard technical and organizational measures to safeguard your personal data, including HTTPS/TLS encryption in transit, hashed passwords (argon2id), secure token authentication, and strict database access controls.
7. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your data, please contact us at:
Email: [email protected]
Website: https://www.easy2crack.com